Refund Policy
At VitaSeal, we stand behind the quality of our products. If you’re not fully satisfied with your purchase, we offer a 90-day money-back guarantee to make your experience risk-free and worry-free.
1. Eligibility for Refunds
You are eligible for a full refund if:
- Your request is made within 90 days of the original purchase date.
- You have purchased the product directly from VitaSealOfficial.com.
- You submit a valid refund request via email with your order number and reason for return.
2. How to Request a Refund
To request a refund, please email us at [email protected] with the subject line “Refund Request.” Include:
- Your full name
- Order number
- Reason for the refund
Our support team will get back to you within 1–2 business days with instructions.
3. Refund Processing
Once approved, refunds will be issued to your original payment method within 7–10 business days. Processing times may vary depending on your bank or credit card provider.
4. Late or Missing Refunds
If you haven’t received your refund yet:
- Check your bank or credit card account again
- Contact your payment provider — it may take time before your refund is officially posted
- If you’ve done all of this and still haven’t received your refund, please contact us at [email protected]
5. Exchanges
We do not offer product exchanges at this time. If you received a damaged or incorrect item, please contact us immediately so we can resolve the issue.
6. Shipping Costs
Shipping costs (if any) are non-refundable unless the product was defective or the wrong item was delivered. If you are returning a product, you will be responsible for the return shipping.
7. Contact Us
For any refund-related questions or concerns, feel free to reach out:
Email: [email protected]
